SERVICES
Etiquette offers a broad spectrum of services designed with the idea of building on the current potential your restaurant possess. At etiquette, we understand that every restaurant is the creative interpretation of its owner and, with this in mind, we assist in fine tuning this vision to develop a winning strategy.
Waiter Training
Management Training
We offer different packages to suit the levels of training required. Be it a refresher course on basic customer service, learning the art of up-selling or learning different beverages, how to prepare them and understanding wine & how it is served. Mail us for our range of courses and prices.
Many managers can benefit from the different courses we have on offer. Correct handling of customer complaints and difficult customers, staff and dealing with problem employees, to how your attitude affects your performance. We offer sympathetic training that adjusts small management errors in order to develop a team environment. Feel free to contact us for a personal consultation.
Menu Consultancy
Loosing money to wastage? Certain items just not selling? Having difficulty in developing unique specials that still suit your restaurants ambit? Allow us to assist you in fine tuning your menu to curb food waste & deliver more enticing meals.
Service Reviews
We offer a concise secret customer service that will review every aspect of your restaurant, its menu & the quality of service received. Wouldn't it be nice to know how your customer perceives you?
Advice is one call away