The restaurant industry is a highly competitive field where the service and product you are offering to guests needs to be of the highest standard in order to ensure your business not only grows but also maintains its clientele. 

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With over 16 years of experience working in some of South Africa's top restaurants, I have realized that many establishments have little understanding of the finer elements of service etiquette, and menu harmonization that set apart those restaurants that excel in the industry year upon year.

 

 Etiquette is born out of the desire to raise the bar in terms of service in order to make restaurants with potential, into winners!